Application Support Engineer - Exeter, Devon, United Kingdom - Advanced Resource Managers Ltd

    Advanced Resource Managers Ltd
    Advanced Resource Managers Ltd Exeter, Devon, United Kingdom

    3 weeks ago

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    Description

    Our client are seeking a highly skilled and experienced 3rd line Application Support Engineer to join their team on a permanent basis.

    This role offers hybrid flexible working.

    The successful candidate will be responsible for making sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change.

    This includes providing 3rd line technical support for escalated application issues, receiving and prioritising of incidents, releases and change requests and escalating when considered appropriate and necessary to maintain service level expectations.

    You will plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use.

    Proven experience in a 3rd line application support role
    In- depth knowledge of application architecture, databases and web technologies.

    This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM").