- Annual Learning & Development Allowance of £1000
- Membership to The Ministry Office in Borough, inclusive of gym membership including classes, weekly events, daily happy hour and subsidised lunch.
- Birthday bonus: Lunch and drinks are covered by The Ministry on your birthday.
- Spanish classes
- 25 days annual leave
- Additional day of annual leave on your birthday
- 5 days of parental leave
- Health insurance
- Life assurance
- Pension
Director, Customer Account Manager - London, United Kingdom - VoxSmart
Description
VoxSmart is a leading SaaS communication surveillance company, revolutionising how organisations manage and analyse their communications. Our innovative platform ensures compliance, mitigates risks, and provides valuable insights into communication data. VoxSmart offer solutions for both back-office compliance functions and data analytics for front office communication analysis.As the Account Director at VoxSmart Ltd, you will be a key leader in driving business growth, fostering client relationships, and ensuring the successful delivery of our compliance solutions to financial institutions worldwide.
You will combine your expertise in sales, account management, and industry knowledge to drive revenue, exceed targets, and shape the future of compliance technology.
Client Relationship Management:
Utilise your extensive network and deep relationships across the financial services industry to establish VoxSmart as a trusted partner and advisor.
Lead high-level negotiations and contract discussions, ensuring favourable terms and agreements for both parties.Proactively anticipate clients' needs and industry trends to provide proactive guidance and solutions that drive long-term value.
Sales and Business Development:
Leverage your established network and industry expertise to identify and cultivate new business opportunities, including partnerships, alliances, and strategic accounts.
Develop and execute sophisticated sales strategies tailored to specific client segments and regulatory environments, driving revenue growth and market expansion.
Navigate complex sales cycles and stakeholder landscapes, overcoming objections and challenges to secure buy-in and commitment.Serve as a subject matter expert on regulatory compliance within the financial services sector, providing insights and guidance to clients and internal teams.
Stay ahead of regulatory developments, market trends, and emerging technologies, translating insights into actionable strategies and product enhancements.Mentor and coach account management and sales teams, sharing your knowledge, experience, and best practices to elevate performance and drive results.
Collaborate closely with the Product and Technology teams to provide feedback from the field, ensuring that VoxSmart's solutions remain innovative, competitive, and aligned with market needs.
Bachelor's degree in Business Administration, Finance, or related field (MBA preferred).Proven track record of success in sales, account management, or business development within the financial services industry, with a minimum of 10 years of experience.
The ideal candidate will have a background in software selling into banking institutions.Extensive network and established relationships across financial institutions, regulatory bodies, and industry associations.
Deep understanding of compliance regulations, market dynamics, and technology solutions within the financial services sector.
Strategic thinker with a results-oriented mindset, capable of driving complex sales initiatives and delivering exceptional customer value.
This role is ideally suited for an experienced professional with a demonstrated track record of success in building and growing business relationships within the financial services industry.
Competitive compensation and commission package