Customer Service/sales Advisor - Shipley, United Kingdom - Cubed Talent Management

Cubed Talent Management
Cubed Talent Management
Verified Company
Shipley, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Ready to elevate your Customer Service/Sales Advisor game? Join us and be the voice of exceptional customer service

What's in it for you:


  • Up to £28,000 OTE
  • Excellent working culture
  • Long term, secure employment
  • Flexible working hours
  • Access to lots of training and support
  • Free onsite parking
  • 2 free drinks out of the vending machine a day
  • Sickness scheme

About the client:

From their start in 1893 to today, they've evolved into a trusted name. Formerly makers of
labor-saving trucks, they're now UK leaders in industrial equipment sales. With
45,000+ quality products and tailored options, they ensure every workplace runs
smoothly. Enjoy over 130 years of expertise, quality, and free next day
delivery on all stock lines.


About the role:

Providing top-notch telephone support, upsell/cross-sell products, and seize opportunities to boost sales. Master the art of customer care while adhering to company guidelines and procedures.


Your main responsibilities will include:

  • Manage inbound/outbound calls with professionalism and confidence.
  • Identify customer needs and leverage buying signals to drive sales.
  • Utilize product knowledge to maximize sales volume.
  • Effectively manage call objectives and maintain CRM system.
  • Achieve quarterly KPI targets.
  • Ensure accuracy and excellence in customer service.

About you:


  • Previous Customer Service experience within a sales environment
  • Strong interpersonal skills
  • Accurate data entry ability
  • Prioritization skills
  • Good administration and computer literacy
  • Excellent telephone manner

Job Types:
Full-time, Permanent


Salary:
Up to £28,000.00 per year


Benefits:


  • Company pension
  • Flexitime
  • Free parking
  • Work from home

Supplemental pay types:

  • Bonus scheme

Work Location:
In person


Reference ID:
HR080424
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