Facilities Manager - Edinburgh, United Kingdom - MAPP

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Let's be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like. We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.
So much of the world of work is about values and culture. We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work. At MAPP, we work towards making this all happen and to be a great place to work.
We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so). We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year. We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.
This role gives you the opportunity to be a part of all of this and we would love you to apply. We know that some individuals don't apply for a role unless they feel that they fit 100% or cover everything. If you would like to work with us and feel that you can do much that this role requires, even if you are not quite 100% there, please give it a go and apply. We are always on the lookout for great character, that is what makes us MAPP people, and if that is you, we would love to meet you

Title, Team and Role Summary

Title : Facilities Manager

Team : Site - Edinburgh Technopole

Who Does This Role Report Into? Site Director

Role Summary / Purpose and Scope
The purpose of this role is to actively assist the Client Director in the management of the Edinburgh Technopole Science Park and to deliver a first class service to both occupiers and clients.
The role will involve managing all operations, compliance, marketing, external positioning and exposure of the park within the academic and industry world in addition to supervising the operational teams and ensuring that the highest standards of management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation.
The role will involve taking responsibility for the authorisation of all compliance, promotional works, marketing budgets and high-level operational activity.

Skills, Knowledge and Values

Skills (People & Technical)

• Oversee and manage site communications with occupiers, wider community and scientific community.
• Seeks to improve and enhance the delivery of client service.
• Monitors budget performance at high level across the park
• Foster relationships with the wider community including local authorities and govt bodies, local business community and local and national scientific and business community.
• Leads from the front, supports and identifies change and controls and enhances change management, represents MAPP and clients values.
• Ensures compliance with the highest standards, policies and procedures. Working with the site teams and the client to achieve this and helping set a strategy for the year in conjunction with the Regional Director.

Values & Behaviour

• Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self-management, including showing initiative, being proactive and meeting deadlines.
• Embracing change including technology
• Engaging with the big picture.
• Great service delivery, including working in partnership with internal and external individuals and good written and verbal communication.
• Achieving results and prioritising work.
• Innovative solutions and problem-solving.
• Developing self and others, with willingness to learn.

Experience and Salary

Level of Experience / Certifications:

• Proven experience in similar environment
• Network of contacts within industry or academia preferred
• Marketing experience
• Science based experience preferred
• Customer Service experience
• Compiling and managing large service charge budgets
• Experience managing a team

Working Hours: 9am - 5.30pm Monday - Friday

Salary Range (Based on Experience)
£37,000 - £46,000 per annum, depending on experience. We believe property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.