- GCSE (Grade C or above) or equivalent qualification in English
- EXPERIENCE Previous experience in office environment Previous experience of working in a Healthcare environment Basic knowledge of a range of Microsoft Office Programmes ( Word/Outlook/Excel/PowerPoint)
- Flexible approach in order to meets the needs of the department Work as part of a team in a busy environment Ability to sit in restricted position for substantial period of working time whilst undertaking typing tasks, where use of VDU is continuous Frequent requirement for concentration where work pattern is predictable
- Ability to work on own initiative, independently and as part of a team
- Advanced keyboard skills, IT and administrative skills
- Clear understanding of confidentiality and data protection issues
- Ability to work on own initiative, independently and as part of a team
- Clear understanding of confidentiality and data protection issues
Admin support clerk - Walsall, United Kingdom - Walsall Healthcare NHS Trust
Description
Job summary
Job Summary
To provide efficient, effective and comprehensive administrative support to an assigned team of higher level medical secretaries, clinical staff and/or manager(s) in an administration environment. The role will require attention to detail, ensuring that all aspects of the Care Group duties are completed. This will entail reviewing and filing of medical correspondence into medical notes, tracking and obtaining medical notes to assist the medical secretary and/or management team, assisting with the booking of appointments (where necessary), ensuring a patient focused approach to all aspects of the role.
Main duties of the job
Use of computers, computer applications and all relevant databases as necessary and appropriate for the job.
Compile and maintain datasets and/or other detailed information that is then handed off for analysis.
Provide cover as assigned for other administrators on leave.
Contribute to an efficient running of all services related to the job.
IT
To progress to audio transcription of medical terminology within the scope of the job as supervised and quality checked by a higher level administrator or Team Leader.
To use electronic data systems ie Care flow to make patient appointments.
Undertake general correspondence and letters as assigned and under the supervision of higher level administrator, clinical staff and/or managers.
Print client data from electronic data systems, Care flow, Fusion etc. to given timescales to support clinical service delivery.
Collate data/information from appropriate IT packages Care flow, Fusion, Excel in a prompt and efficient manner.
Use of email in an effective and professional manner to communicate with other departments, clinical and non-clinical colleagues
Other Duties
To participate in 365 working day administrative service staffing rota to support clinical service delivery.
Undertake any other ad-hoc duties as requested commensurate with the grade of the post
About us
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in2018,extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate, and professional. We are committed to investing in our workforce
RESPECT - COMPASSION - TEAMWORKPROFESSIONALISM
Job descriptionJob responsibilities
Please see attached JD
Job Summary
To provide efficient, effective and comprehensive administrative support to an assigned team of higher level medical secretaries, clinical staff and/or manager(s) in an administration environment. The role will require attention to detail, ensuring that all aspects of the medical support secretary duties are completed. This will entail reviewing and filing of medical correspondence into medical notes, tracking and obtaining medical notes to assist the medical secretary and/or management team, assisting with the booking of appointments (where necessary), ensuring a patient focused approach to all aspects of the role.
Person Specificationadmin experience, Careflow, patient contact
Essential
Desirable
skills
Essential
knowledge
Essential