Administration Assistant - Doncaster, United Kingdom - Rotherham Doncaster and South Humber NHS Foundation Trust

Rotherham Doncaster and South Humber NHS Foundation Trust

Verified Company

Doncaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to work as an Administration Assistant in the Childrens Care Group. We have two posts available. One role is 37.5 hours and the other is 30 hours (Mon - Fri, 9-5, 4 days).

Interviews will be held between 9-3 at Woodfield House on the 4th of July and 11-5 at Honeysuckle Lodge on the 5th of July.

The purpose of this post is to provide an efficient and comprehensive administration service for the service.

The post holder will provide a comprehensive administration and clerical support service multiple identified pathways within the Children's Care Group.

This will include dealing with queries from the service users, inputting and updating data relating to Children, Young People and Families (CYP&F) and working with clinicians and partners for the service delivery.

The post holder will:

Provide a confidential, quality administrative service the Children's Care Group as part of Single Point of Contact Model.
Create and maintain, up to date computerised patient records and recall systems on SystmOne.
Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so.
Provide an efficient and timely photocopying and scanning service to the team.
Maintain, scan and file paper records and information as appropriate, in line with records management principles.
Assist in the production of high quality documentation, using Microsoft Word and SystmOne, including confidential letters, nonaccidental injury reports, case conference reports, housing reports etc.
Liaise between clients, professional staff and other multiagency partners.
Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
Book appointments, assessments and groups/clinics in line with contracted requirements and maintain appointment ledgers and recall systems on SystmOne.
Ensure appointment letters, group/clinic invites and other relevant documentation are sent out in a timely manner as well as recorded and tracked via SystmOne.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation.

Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
Please view the attached job description and person specification to view the full details about the role