Vehicle Service Advisor - Egham, United Kingdom - 4th Dimension Innovation Ltd
Description
Production Coordinator
Are you an experienced technician or service advisor with excellent organisational skills? We are currently seeking a proactive and efficient individual to join our team as a Production Coordinator.
Role Overview:
As a Production Coordinator, you will play a pivotal role in planning and administering the repair of our customers' bikes to ensure timely completion within agreed timescales.
Key Responsibilities:
- Distribute repair jobs efficiently, considering factors such as labour availability, employee specialisms, parts availability, and planned completion dates.
- Assist technicians, estimators, and the parts department in ordering replacement parts as needed.
- Liaise with our Repair Management Team to ensure effective customer communication throughout the repair process.
- Lead Work in Progress (WIP) meetings to align team contributions and focus efforts.
- Complete regular reporting, correspondence, and auditing as required.
- Ensure compliance with regulatory requirements, including TCF principles, the DPA, and HSE regulations.
- Communicate sensitive and confidential information appropriately.
- Promote continuous development by identifying opportunities to improve processes, cycle times, and work quality.
- Undertake any other reasonable duties as assigned by your Line Manager or other Seniors within the organisation.
Skills Required:
- Minimum 3 years of coordination experience.
- Proficiency in MS Office.
- Strong communication skills, both internally and externally.
- Proven ability to work independently and take initiative.
- Excellent multitasking abilities.
- Experience working in a team environment.
Education & Qualifications:
- Educated to NVQ / A' Level experience or equivalent relevant experience.
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