Ward Clerk/Data Input Clerk - Walsall, United Kingdom - Walsall Healthcare NHS Trust

    Walsall Healthcare NHS Trust
    Walsall Healthcare NHS Trust Walsall, United Kingdom

    Found in: Talent UK C2 - 2 weeks ago

    Default job background
    Fixed-Term
    Description

    Job summary

    1 x fulltime ( 12-month fixed term

    The post combines a number of roles and the post holder must be able to work flexibly and balance the demands of each of these. If time constraints prevent the performance of any duties the post holder must seek advice on main roles are:

    i) With the support of the data-co-ordinator, collate data onpatient care and unit function as required by the unit manager, input of data into computers spreadsheets and databases and producing basic

    ii) General basic clerical and administrative duties as required by the unit manager and clerical staff

    Main duties of the job

    We are currently looking for dynamic and friendly ward clerks to join our Critical Care team at Walsall Manor Hospital.

    The post holder will need to be able to demonstrate excellent communication skills, be customer focused and have a positive attitude. In addition, they require an excellent telephone manner, good organisational and IT skills with the ability to handle a variety of tasks under pressure.

    As well as all ward clerking duties, the candidates will be responsible for the accurate and timely input of data onto MedICUs in line with the requirements of the ICNARC Lead. Training will be provided.

    The successful applicants will undertake reception and general office duties but must also be able to deal sympathetically and appropriately with upset or distressed patients and relatives.

    About us

    Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed.

    We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

    RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

    Job description

    Job responsibilities

  • On a daily basis, collect and collate patient audit information being collected within the Critical Care Units by nursing and medical staff
  • On a daily basis, input data accurately into computer
  • Arrange for the availability of patient notes and other records and information as requested by medical staff and others to assist in the completion of audit records
  • Inform the data co-ordinator or Critical Care Manager/deputy of information which is not being collected, is missing or incomplete (eg Missing forms, forms not completed daily) and work with these individuals and others to improve data quality collection systems.
  • As required by the co-ordinator, liaise with relevant internal and external individuals and bodies involved in the collection and collation of data and respond to their requirements, after discussion with the Critical Care Manager if necessary
  • Person Specification

    Qualifications

    Essential

  • GCSE or equivalent in English and Maths
  • Experience

    Essential

  • Demonstrable experience of administrative & clerical systems and processes
  • Fully conversant with information and other IT systems.
  • Knowledge of Microsoft including Outlook, Word and Excel
  • Desirable

  • Previous ward clerk/reception experience
  • Previous experience of working in acute hospital environment
  • Skills & Knowledge

    Essential

  • Excellent organisational skills to manage own workload and assist in running a smooth service.
  • Excellent communication skills (written & Verbal)