French and Italian Logistics Coordinator - Greater London, United Kingdom - Euro London Appointments

    Euro London Appointments
    Euro London Appointments Greater London, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Are you determined, enthusiastic and motivated in providing excellent customer service within logistics? If so, then look no further We currently have an exciting opportunity for a Customer Service Administrator that has a passion for wholesale and logistics and is seeking for their next challenge.

    The main responsibilities in this role will be looking after clients within the supply chain industry. You'll be their point of contact when our customers need anything – and will help manage their accounts day to day.

    In this role you will:


    •Be the main point of contact for our independent B2B customers.


    •Respond to all enquiries, requests and issues from customers, and ensure these get fully resolved in an efficient way.


    •Help with the admin that goes into managing our customer relationships, from arranging promotions, sending information and samples as needed and helping manage the client's product catalogue.


    •Process the daily orders to system and work with Warehouse team to ensure goods are shipped on time – along with planning the week's shipments together with our Logistic Team.

    Skills and experiences for this role:


    •Must be fluent in French and Italian


    •Someone with some experience in a sales or customer focused role.


    •Great interpersonal skills both on the phone and email writing.


    •Understanding of logistics/import/export in the international markets


    •Target driven and determined but with a strong sense of helping the customer find the right solutions for their business.


    •Strong admin skills: organised, great time management and good with Excel.

    If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to

    Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our clients requirements.