Care Coordinator - Birmingham, United Kingdom - NHS Midlands and Lancashire Commissioning Support Unit

    Default job background
    Permanent
    Description

    Employer heading

    Care Coordinator

    Band 4

    Job overview

    An opportunity has arisen for a care coordinator (full or part time considered) to work within North Solihull PCN. They will coordinate the work of healthcare professionals and non-clinical staff involved in the care of patients registered at GP practices within our Network. (Please note this is not a clinical role).

    THIS JOB ADVERT IS BEING ADVERSTISED FOR NORTH SOLIHULL PRIMARY CARE NETWORK BY MLCSU

    Main duties of the job

    The care coordinator will be part of a team that support independent GP practices working across main and branch sites in North Solihull who have agreed to collaborate to improve services for patients living in this area. With a total population of over , patients located in various sites across Chelmsley Wood, Smithswood, Kingshurst, Sheldon, Marston Green, and Castle Bromwich we work alongside a range of local providers from primary care, community services, social care and the voluntary sector, to offer more personalised, coordinated health and social care to their local patient populations.

    Working for our organisation

    As a PCN, we cover a total population of over , patients with our purpose being to enable GP practices to work together in a collaborative way to develop and deliver network-based services that respond to the needs of the local population. Our aim is to sustain real improvements in both the care of our patients and our working lives.

    We pride ourselves on providing excellent clinical support and care to our practice colleagues and patients and with this in mind we are committed to the development of our teams. Training and educational events form part of the support on offer to ensure you can reach your potential and our patients get the best care available.

    Detailed job description and main responsibilities

    Key requirements

  • Good standard of education GCSE or equivalent in English and Mathematics
  • Have ICT skills and knowledge of general software applications relevant to the post including use of Microsoft package, and have a good level of competence in use of in systems such as SystmOne
  • Good organisational skills and the ability to communicate effectively with a wide range of healthcare professionals and other stakeholders including patients, families and carers.
  • Enthusiastic and adaptable
  • Please find the job description and person specification attached.

    Informal enquiries to rd May 4

    Interview date Friday th May 4

    Website:

    Person specification

    Qualifications and training

    Essential criteria

  • Demonstrable commitment to professional and personal development
  • Proficient in MS Office and web-based services
  • Ongoing internal and external training to keep up to date with changes/ developments
  • Desirable criteria

  • Is enrolled in, undertaking or qualified from appropriate training as set out in the core curriculum by the Personalised Care Institute
  • Knowledge of GP patient administration systems
  • Skills

    Essential criteria

  • Experience in use of databases and administrative duties
  • Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
  • Experience of working in a multi-disciplinary setting where influence and negotiation is required
  • Ability to analyse and interpret information and present results in a clear and concise manner
  • Desirable criteria

  • Knowledge/familiarity with medical terminology
  • Other

    Essential criteria

  • Car user (travel between more than one GP practice, sometimes at short notice, is an integral part of this role)