Customer Service Advisor - Salford, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Salford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:

Customer Service Advisor

Salary:

23,000 per annum

Location:

Salford

Hours:

09:00am - 17:30pm (37.5 hours per week)

1 hour lunch break

Do you have experience of working within a customer service environment? Are you looking for a role within a fast paced office setting? The Recruitment Co. are currently recruiting for one of our key clients and this could be the perfect opportunity for you

Responsibilities:

Providing excellent customer service to secondary care providers nationwide
Proactive account management supporting to Regional Hospital account management team to

- maintain and improve customer experience / satisfaction

Processing and management of incoming customer orders
Efficient prompt attention and resolutions sought for inbound enquiries
Goods receipt processing, liaising with suppliers re identified discrepancies
Working closely with internal procurement teams to ensure continuity of supply
Generate and proof check Goods received reports
Develop and maintain relationships with Hospital procurement teams, provide daily information on

- existing orders

Quality management activity, dealing with service complaints
To establish and maintain communication between different departments / depots / companies
Ensure all relevant SOPs are followed

The Person:

Accurate attention to detail
Ability to multitask
Prioritise and work to deadlines
Investigatory skills
Positivity

Please note that The Recruitment Co. are an equal opportunities employer

CPProfessional
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.