Facilities Supervisor - Prestwich, United Kingdom - Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust

Verified Company

Prestwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

GMMH Facilities are looking to appoint a Switchboard & Administration Supervisor for our Facilities Department to further enhance our services teams who are moving towards a new and exciting future, utilising technological advancements and rethinking processes to deliver strong service goals to our patients and customers.

Our Switchboard is the entry to the Trust and is operational 24h, 365 days a year. Switchboard will be the first contact for external and internal customers, helping redirect calls to the relevant departments.

The work will be varied, interesting and challenging, requiring creativity and responsiveness.

This role will work with the Switchboard and wider facilities teams to support the operational management of the teams and achieve their goals.

The Facilities supervisor will effectively develop and manage their Team's workload through effective digital planning and workforce deployment systems.

The post holder will ensure that all training, development, and policy requirements are kept up to date at all times.

The Facilities Supervisor will be the primary point of contact and escalation for front line facilities teams and be an initial decision maker in incident response and operational matters.

The post holder will be a key management point of contact for the department and provide excellent customer service with a focus on meeting set tactical and strategic goals.

Undertaking a rota, the Facilities supervisor will be the primary point of contact and escalation for front line facilities teams and be an initial decision maker in incident response and operational matters.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work.

From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts