Customer Success Executive - Heathrow, United Kingdom - Keyence (UK) ltd

Keyence (UK) ltd
Keyence (UK) ltd
Verified Company
Heathrow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role:
Customer Success Executive

Location:
Heathrow, London

About KEYENCE


KEYENCE is delighted to announce openings in its Customer Success team for graduates eager to embark on an exciting career in the technology sector.

Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes.

Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $7 billion global sales per year.

We also operate on over 50% profit due toour Direct Sales model


We have been listed on Forbes "The World's Most Innovative Companies" Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.


Job Specification:

Logistics

  • Manage daily distribution through the CRM systems
  • Stock Control and transfer
  • Daily communication to our warehouse, and follow by KEYENCE Global logistic guidelines which include selfauditors
  • Visit warehouse and Identify area for continuous improvement
  • Support at all stages of the flow of goods from the Japanese parent company to end customers

Administration:

  • Making sure customer orders received are entered correctly into the CRM system
  • Ensuring that agreed promised delivery dates to customers are maintained
  • Managing the endtoend order process including providing details regarding dispatch and delivery
  • Process quotation to the customer

Personal Requirements:


  • Bachelor's degree in any discipline
  • Experience working in a professional environment is an advantage, but not a requirement
  • Open, clear and confident communicator, both written and oral
  • Logical and precise thinker with a good head for numbers
  • Ability to work effectively under pressure to tight deadlines
  • Must be eligible to work in the UK
  • Must have a full driving licence, valid in the UK

Package:


  • Starting Salary £26,000 + Area Allowance
  • Quarterly Bonus
  • 20 days holiday (increases year on year to 25 days)
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)
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