Project Coordinator - Frimley, United Kingdom - SGS
Description
Company DescriptionWe are delighted that you're thinking about a career with SGS
We currently have an exciting opportunity at SGS for a
Project Coordinator to join our highly successful certification division.
SGS are the global leader and innovator in inspection, verification, testing and certification services.
Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do.
We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company.
We invest in our employees for the long term and we are committed to supporting your development within the company.
Our business principles include_:
Integrity, Health, Safety & Environment, Quality & Professionalism.
Respect, Sustainability and Leadership_**
Job Description:The Project Coordinator will be responsible for the day-to-day management of Customised Audit Projects and Supplier Risk Management Programmes.
Included in this role will be overall project coordination, liaising with clients and participating in regular client calls and project update sessions.
Other Responsibilities include:
- Management of international schedules for the successful delivery of projects
- Support and lead supplier and client internal webinars and meetings
- Support services through the completion of projects such as operational guidance, technology support and escalation management
- Regular review of SLAs and KPIs to ensure projects are on track
- Management of the country and regional escalation processes
- When required the validation of the supplier questionnaires and supporting evidence
- Management of renewal processes
- Assistance to Project Leads for the analysis of data collected on software solutions for performance statistics
Qualifications:
To be successful in this role, you'll need advanced administrative and customer care experience
You'll also have:
- Excellent communication and persuasion skills (To engage with clients)
- Customer support skills
- Ability to work independently
- Confident communicator & Team Player
- Ability to analyse information, review objective evidence and make informed compliance decisions
- Computer Skills: Microsoft Office, Spreadsheets, PowerPoint, SalesForce, ability to learn new technologies
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