Strategic Account Manager - London, United Kingdom - FGS Recruitment

Description

Job Description

Our client is a leading insights provider within the consumer space. They began their life in the USA in 2005 and now have over 500 employees Globally. They have a number of innovative products that enable their clients to gather clear and concise insights on their customers. To enable them to do this they own a number of consumer panel and insight gathering companies.

We're currently seeking a strategic account manager / director to join their UK team as they expand their reach in the UK and beyond.

As an important member of the UK team, you will be responsible for managing and developing existing client accounts, helping to acquire & close new business, while managing clients' expectations from start to finish. The ideal candidate will have a proven track record of success in growing an existing client base and support a growing account portfolio in the Market Research industry. Account Managers with solid existing relationships in new accounts would be a huge plus.

Candidate;

• 2+ years of account management experience (must have client-facing experience); within market research / panel / sample
• Excellent verbal and written communications skills
• Well-developed time management and multitasking skills
• Solid judgment and decision-making abilities
• Knowledge of project management tools and concepts preferred
• Strong team building and facilitation skills, including problem resolution/mediation
• Familiarity with CRM based solutions preferred (i.e Pipedrive, Salesforce, Netsuite etc.)
• Strong analytical aptitude and results oriented with great attention to detail
• Proficiency with Excel required (intermediate to advanced knowledge)
• Bachelor's degree in related field or equivalent education/professional experience required

Why my client?

• They were recently named as one of LA's Best Places to work in 2019, 2021 & 2022. Looking to mirror this success with their growing UK team.
• They currently haveover 100 million registered panel members worldwide.
• They have 19 years of success in this field.
• They have grown their business and team year on year.
• Just over 700 employees worldwide with ambitious growth plans to grow the team in 2024 / 2025.
• They have won numerous awards which include; Fastest growing private company, Top 25 best workplaces worldwide for women, Best place to work won 9 times And many more.
• Theirbreakthrough model fosters member retention and ongoing participation. This extends many benefits to their clients; delivery of recontact surveys, longitudinal studies, in-home use tests, and on-going research programs.

Consumer research, panel provider, panel research, research panel, panel data, market research, research agency, online panel, survey, insights, consumer insight, bespoke research, client manager, new business, account executive, client executive, business development, account director