Hotel Receptionist - Edinburgh, United Kingdom - University of Edinburgh
Description
We are looking for an exceptional Hotel Receptionist who loves working with people and strives to achieve excellent standards of customer service.
The Opportunity:
Do you love going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room for career development and progression?
This is a fantastic opportunity for a passionate and customer-experience focused individual to join Accommodation, Catering and Events to help deliver a high, consistent standard of customer service.
Exceeding customer expectations and maintaining standards being the front face of Accommodation, Catering and Events they should present themselves in such a way that reflects the University of Edinburgh standards.
In this role you will:
- Be an ambassador for our newly refurbished and rebranded products.
- Continuously look to improve our standards and deliver worldclass hospitality.
- Become an integral part of our existing reception team with a desire to succeed in delivering our values.
Your skills and attributes for success:
- Excellent customer service
- Excellent organisational and time management skills
- Ability to work under pressure for a period of time
- Excellent verbal and written communication
- Experience in administration including use of Microsoft packages and relevant computer software
To succeed in this busy role you will need strong multi-tasking skills, a passion for providing high levels of customer service and a real eye for detail.
You will have experience in a busy front-facing customer service environment; a hospitality background and experience in dealing with a wide variety of customers.
in a professional manner.Salary:
£23,992.00 per year
Schedule:
- 8 hour shift
Work Location:
In person
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