Hotel Manager - South Kensington, Greater London, United Kingdom - The Bentley Hotel

Description

About the Bentley Hotel

The Bentley Hotel 5-star deluxe boutique hotel puts you in the heart of London's Kensington district in close proximity to some of Londons most exclusive shopping houses, Royal Parks and museums.

The Hotel perfectly captures Londons mix of opulence and luxury. Widely acclaimed as one of the grandest hotels in London.
Hotel Manager

An opportunity has arisen for a Hotel Manager who can maintain strong existing relationships with our long standing and diverse clientele and equally diverse workforce.

In your role, you will be responsible for leading and supporting the team for the day-to-day management of a successful hotel operation.

You will ensure the delivery of exceptional service & standards across all areas.
You will be responsible for the commercials of your property and overall performance of the Hotel.

Stay up-to date with financial results (budget vs actual) in sales and cost areas and ensure that sales and profit are maximized.

Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.

Ensuring the hotel is fully compliant in all aspects of legislation including H&S, hygiene and any other relevant legislative obligations ensuring the safety and wellbeing of the hotel, guests and colleagues.

Training being carried out on a regular basis paying particular attention to statutory requirements.

Fully understand the market needs and desires for each operation and ensure that the relevant products are developed by the management team.

Be available to meet with guests and help Department Heads deal with discerning or unsatisfied guests, responding to guest complaints in a timely and empathic manner.

Manage performance of all direct reports in line with the company policy (Coaching, performance issues as they occur).

You have a hands-on approach and are willing to roll up your sleeves and work shifts if required, side by side with the team.

Clear understanding of the diverse requirements of central London hotel clientele with the ability to manage their expectations.
At least 5 years experience in senior management role in a 4/5 -star hotel.
Experience with project management.
Combination of operational experience in both Rooms and Food & Beverage.
Competitive salary
28 days holidays (Including bank holidays)
Meals provided when on duty.
Staff rates for friends & family across all the company hotels (subject to availability)
Workplace pension

Besides generous F&B benefits and reduced hotel rates across our hotels subject to availability & completing a successful 3 months probationary period .In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.

The Bentley Hotel is an equal opportunities employer,
If you are interested, please apply for the great job opportunity at our 5-star deluxe boutique hotel.