- Providing friendly and knowledgeable customer service to individuals seeking membership information
- Reviewing and enhancing membership packages, including pricing and benefits
- Managing the annual membership renewal process, ensuring accuracy and timeliness of renewals
- Collaborating with the financial controller to develop and manage the membership budget and generate comprehensive reports
- Processing membership applications, payments, and subscriptions accurately and in a timely manner
- Maintaining and updating the CRM system with membership data, running queries and creating reports
Membership Administrator - Greater London, United Kingdom - The Memcom Group
Description
Job Description
Membership Administrator, Full-time
Hybrid, 3 days p/w from Central London office
Salary: £28, Temporary contract
Our client is seeking a Membership Administrator on a temporary basis to cover the administrative tasks for their membership funtion. This will be working for a not-for-profit membership association, who offer specialist diplomas to students around the world.
In this role you will play a pivotal role in delivering exceptional service and managing global membership services. You will be the primary point of contact for membership inquiries and responsible for the end-to-end membership renewal process.
Your responsibilities will include:
If you have some experience in an administrative role, ideally with membership expertise, strong customer service experience, work accurately and in a timely manner, and can begin in the role immediately, then please submit your application today