Senior Supervisor - Hillingdon, United Kingdom - United Airlines Inc.

United Airlines Inc.
United Airlines Inc.
Verified Company
Hillingdon, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We're not just in the business of transporting people. We're also in the business of moving cargo.

As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula.

And in turn, we help keep businesses, communities, and global economies running.

With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain.

Join our team and watch your uniquely United career journey unfold.


Key Responsibilities:


The Senior Supervisor Cargo Operations will manage all aspects of Cargo operations including freight and mail handling, data entry, scanning and running.

Oversight of the cargo vendor(s) across multi-sites/airports & countries to ensure high service standards are achieved and maintained, in accordance with UA's KPIs.

Ensuring all training, compliance, safety, and security requirements are abided by in a timely manner. Be actively involved in station startups and vendor selection.

Focus on leading and developing the skills of front-line co-workers and vendors with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines
Ensure consistency on operational, service and product delivery
Set expectations with front-line co-workers and vendors and gain their commitment to act in accordance with Company guidelines and union agreements
Lead performance dialogues with front-line co-workers and vendors to review metrics, performance boards and issues boards
Develop and support standard work and continuous improvement processes
Focus on performance issues with the goal of changing co-worker and vendor behavior

This position will be hired as either Senior Supervisor or Supervisor. The selection will be based on level of experience.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

LI-Hybrid


Qualifications:

Required

High school diploma or equivalent
Microsoft programs - e.g., Word, Excel, Teams, PowerPoint
Ability to travel up to 40%
Must be legally authorized to work in United Kingdom for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Preferred

Associate degree or 2 years of relevant work experience
Working knowledge of UC360, Unimatic, Shares
Related experience in similar role
Transportation or logistics operations experience
Prior experience working with vendors

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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