Customer Insights Analyst - Greater London, United Kingdom - Nicholson Glover

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    Description

    Job Description

    Customer Insights Analyst (6 Month FTC) | Health & Fitness | London/Hybrid | Up to £55,000 DOE

    We are working on a fantastic opportunity with a rapidly expanding health & fitness company who are looking to hire a Customer Insights Analyst on a 6-Month FTC starting ASAP

    The Company

    A heavyweight within the health & fitness industry. Founded more than 10+ years ago, they have over 150 sites across the UK. Boasting the fact, they have over 500,000 members They pride themselves on having strong, embedded values and an easy-going culture that ensures they put their people first.

    The Role

    As the Customer Insights Analyst, you'll be responsible for developing and enhancing their Analytics & Insight capability, especially with efforts around customer retention. You'll collaborate closely with the wider Data team & internal stakeholders to support commercial ambitions with a clear focus on understanding behaviours & trends of their member base to drive business impact and make actionable change

    The Candidate

    Key attributes of the suitable Customer Insights Analyst include:

    • 2+ years' experience working in a customer/commercial analytics role
    • Proficiency with the use of analytical tools such as Excel and SQL
    • Strong communication skills with the ability to work with multiple senior stakeholders internally