Property Manager - London, United Kingdom - Southern Housing

Description

Farringdon/Croydon/Sittingbourne
This is an 18 month fixed term position offering a hybrid working pattern of 2 days on site and 3 days from home with property locations based in Essex.
The role
Reporting to the Senior Property Manager, you will deliver a professional block and leasehold management service within a designated area, working collaboratively with other PMs to provide a resident focused high standard of property management service to all homeowner residents across Southern Housing. As needed, you will support estimated service and year end service charge calculations, servicing and dealing with s20 consultations and working with other teams to ensure our estates and blocks are safe, secure in good repair and well maintained.
You will be expected to work flexibly to meet customer and business needs including evening working and weekends and from different geographic locations as may be needed. Including arranging and attending residents' meetings as is appropriate.
What you'll need

• An understanding of leasehold block management ideally including mixed tenure blocks/estates
• An understanding or experience of legal aspects of leasehold law and regulations, including sections 20 and ideally practical experience of preparing and representing cases at First Tier Tribunal and court
• Ability to understand service charge account information, check for accuracy and clearly explain them.
• Passion and commitment to the delivery of customer service excellence.
• Ability to work effectively under pressure and to meet deadlines and targets.
• Member of the IRPM or RICS or willingness to achieve membership.
• UK DVLA Driving Licence and access to vehicle

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.
Closing Date: 25th April 2024
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach