- Good verbal and written communication skills.
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety of settings
- Able to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate
- Ability to prioritise own workload and work to defined timescales
- Ability to work on own initiative
- Typing/WP RSAIII or equivalent or demonstrable experience
- GCSE Grade A-C English or equivalent
- NVQ3 Business Administration
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office Outlook, PowerPoint, Excel
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of children/vulnerable adults guidelines
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Specialist Perinatal Service Administrator - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust
Description
Job summary
An opportunity has arisen for a proactive, experienced Administrator to join our busy administrative team, within the Liverpool & Sefton Specialist Perinatal Team.
To provide a comprehensive, efficient and effective administrative service to the multi-disciplinary team.
The post holder will demonstrate an attitude which respects and values service users' and their carers.
Main duties of the job
To provide a comprehensive service to the Specialist Perinatal Team, with minimum supervision. To organise your own workload and co-ordinate activities with the other Team Administrators and Team Medical Secretaries, to ensure that an efficient service is provided to the multi-disciplinary team and service users.
To demonstrate an attitude which respects and values service users' and their carers.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job descriptionJob responsibilities
Provide comprehensive admin support to our Liverpool and Sefton Specialist Perinatal Service. Please see attached Job Description for full list of role requirements and main responsibilities.
Person SpecificationSkills
Essential
Qualifications
Essential
Desirable
Knowledge & Experience
Essential
Desirable
Values
Essential