Store Manager - Greater London, United Kingdom - Dweet

Description

Job Description

This global luxury brand are a renowned manufacturer of leather goods specialising in luggage, bags, attachés, document cases, and jewelry, who are seeking a dynamic Store Manager to lead their brand flagship store in the heart of Mayfair. As the Store Manager, you will play a pivotal role in driving sales, ensuring exceptional customer service, and maintaining the overall operational efficiency of the store.

With this brands commitment to employee growth, this role presents excellent opportunities for career advancement. As the Store Manager, you will have the chance to shape the store's success and contribute to the growth of the brand. What sets this role apart is the chance to immerse yourself in the world of luxury leather goods, working with a prestigious brand that has a rich heritage spanning over 150 years. Join us as we continue to redefine luxury and showcase our timeless craftsmanship to discerning customers worldwide.

Responsibilities

• You will oversee the daily operations of the store, including managing a small team, inventory, and customer service.
• We expect you to develop and implement sales strategies to meet or exceed revenue targets.
• You shall recruit, train, and motivate a team of sales associates, providing ongoing coaching and feedback to ensure exceptional customer service.
• We expect you to analyze sales data and market trends to identify opportunities for growth and adjust strategies accordingly.
• You will collaborate with the marketing department to plan and execute promotional activities and events to drive foot traffic and increase brand awareness.
• We expect you to maintain high visual merchandising standards in the store, ensuring products are displayed attractively and effectively.
• You shall monitor and manage inventory levels, conducting regular stock checks, identifying slow-moving items, and implementing effective replenishment strategies.
• We expect you to build and maintain strong relationships with key customers, proactively addressing any issues or concerns they may have.

Requirements

• You must have experience in retail management, preferably in the luxury goods industry.
• You should possess strong leadership skills and be able to effectively manage a team of store associates.
• You must demonstrate exceptional customer service skills and ensure a positive shopping experience for our customers.
• You should have excellent communication skills to effectively interact with both customers and staff members.
• You must have a proven track record of meeting sales targets and driving revenue growth.
• You should have a keen eye for visual merchandising and be able to create enticing product displays.
• You must have strong problem-solving abilities and be able to handle challenging situations calmly and efficiently.
• You should stay up-to-date with current trends in the fashion and luxury goods industry to provide informed recommendations to customers.