Customer Services Team Member - Northwich, United Kingdom - Timberwise (UK) Ltd

Timberwise (UK) Ltd
Timberwise (UK) Ltd
Verified Company
Northwich, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Have you got the drive and determination to become the voice of Timberwise, committed to giving our customers a first class service at all times? If so, come and join our Customer Service Team This position is not a call centre role. You will be based at our small, local Head Offices in Northwich, Cheshire.


Timberwise is a leading and successful property preservation company, inspecting and providing cost effective damp and timber remediation to all types of property nationwide.

As a Customer Service Team Member your role will include:

  • First point of contact for our customers
  • Handling of customer calls
  • Responding to internet queries
  • Management of surveyors diaries
  • Typing reports
  • Administrative duties to include invoicing and taking payments
  • Effectively planning and prioritising workload.
As a Customer Service Team Member you will be:

  • Proactive, confident and positive
  • Able to prioritise and Multitask
  • Excellent telephone manner and communication skills
  • Meticulous attention to detail
  • Assertive
  • Team player
  • IT and Office Software Literate
Hours of work are 35 hours per week
  • Monday to Friday
working flexibly between 8.00am and 6.00pm depending on business needs.

The Benefits

  • Salary £20,800 + Bonus up to £2,500 per annum
  • Company Pension
  • Bonus scheme
  • Family Company
  • Support and Training
  • Healthcare Cash Plan
  • Happy Birthday Holiday
  • Great Team Spirit
We believe in Honesty & Integrity, Reliability and Teamwork that together make up the Timberwise Spirit


If you are wanting a new challenge and have the will and desire to succeed, we would be interested in hearing from you.


Job Types:
Full-time, Permanent


Salary:
From £20,800.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Life insurance
  • Onsite parking
  • Wellness programme

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:


  • Customer service: 1 year (required)

Work Location:
One location


Reference ID:
CSTM-LH-10.01
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