Service Advisor - London, United Kingdom - MBA Group

MBA Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client, a leading car manufacturer are currently looking for a
Service Advisor to join their business based out of their
Toyota Edgware Dealership.

As a
Service Advisor you are responsible for engaging with customers day to day, discussing their
service and
MOT requirements and providing the best solution for the customer.

You will also be responsible for keeping customers informed and making sure work is completed on time.

About the role

Taking appointments from our lead qualification team
Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
Discussing various options available to customers working within the lines of their needs and budget
Go over repair options & costs with customers making sure they understand what is required and why
Speak to customers over the phone and F2F
Giving an honest, transparent sales experience
Meeting or exceeding targets based on sales and customer satisfaction
Upselling additional work or service plans
Delivering excellent service at all times making their experience enjoyable and memorable

About you
-
Be an experienced Service Advisor or experience within an Aftersales, Service or a Warranty position:

Have excellent customer service ability and the desire to sell
Thrive under pressure
Be driven to succeed
Work well in fast paced busy environments

About the company

Excellent basic salary and bonus scheme
Employee focused business
Bonus based on sales, customer service and addons
Ability to progress through internal promotion
Excellent benefits package, including pension, healthcare, and car leasing schemes
Flexible progression based on your career aspirations
Manufacturer based training

About Our Client

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

Job Types:
Full-time, Permanent

Salary:
£27,000.00-£40,000.00 per year

Supplemental pay types: