General Manager - Essex, United Kingdom - Advance Stores Company Inc (500)

Description

General Manager in Training page is loaded General Manager in Training
Apply locations 23 Key Rd, Keene, NH 03431 time type Full time posted on Posted 7 Days Ago job requisition id R Job Description
Manage DIY services including battery installation, testing, wiper installs, etc.

• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., Assist in backing up operations of commercial delivery program
• Provide DIY services including battery installation, testing, wiper installs, etc.

Parts and automotive system knowledge skills

• Ability to execute and train advanced solution, project and product quality recommendations
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
• Ability to execute and train inventory systems and store equipment
• Working knowledge of automotive systems preferred
• Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for Success
• proven financial and business acumen

High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.

The employee is also occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock; Position is eligible for sales commission based on individual or store performance.

Each day we are motivated by a passion to help our Customers.

We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

When you join our team, you become one of more than 70,000 knowledgeable and experienced Team Members who take pride in providing outstanding customer service to our customers, communities and each other every day.

With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider.

With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.

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