Customer Service Advisor - Bristol, United Kingdom - Pear Tree Recruitment

Pear Tree Recruitment

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor
£23,000 - £26,000 p/a DOE

Permanent

Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development?

Do you love working with customers?

We are proud to be partnering a FTSE 100 company and the UK's #1 investment platform for private investors.

Our client is now looking for great people who are looking to invest in their future to join them as Customer Service Advisors working in their fabulous office in the heart of Bristol City Centre.

The Job

As a Customer Service Advisor working in a fast-paced and busy helpdesk environment, you will be passionate about providing the best customer service and making a difference in a primarily telephone-based role.

You enjoy assisting customers with a wide range of technical and general enquiries - taking complex information and communicating it in a simple way.

After a successful probationary period, you will have the opportunity to retrain and become an expert in the market, products and services.

You will be provided with extensive training and ongoing support to ensure you have the knowledge to answer customer enquiries with confidence.

The Perks
There are plenty

A great starting salary and annual discretionary bonus
Mon to Fri shifts between 8.00 a.m. to 6.00 p.m. and only 1/3 Sat mornings (37.5 hours)
25 days holiday and the option to buy up to 5 days more a year
An excellent pension scheme
Loads of discounts gyms, bars and restaurant
Travel to work schemes season ticket loans and cycle to work
Annual events, activities and social/sports groups
A tailored career development plan to support your career goals
And many more

The Person
Due to the nature of this role, you will need to have 1-2 years of customer service experience. Previous experience gained within a contact centre or financial services environment is required. If you are keen to learn and have bags of enthusiasm - we want to hear from you

We have loads of great opportunities available to start on the 13th February. So, if this Customer Service Advisor opportunity excites you, then we want to hear from you Interviews are taking place now

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£26,000.00 per year

Schedule:

8 hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Bristol City Centre, Bristol: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you have the necessary documentation to support your right to work in the UK?
Do you have GCSE Maths and English at grade C or above (or equivalent)?
Do you have previous contact centre/financial services experience?

Experience: