Communications and Digital Design Officer - Swansea, United Kingdom - Swansea Bay University Health Board

Description

Job overview

The Band 6 role is to demonstrate the UHB's values caring for each other, working together, always improving.

The Band 6 is responsible supporting the Band 7 for the efficient management of the clinical area and provide visible, professional nursing leadership, support, supervision and guidance in line with NMC standards and code for practice to include leading and developing the core nursing establishment in the delivery of compassionate, high quality, effective, patient-centred nursing care, and providing fair, honest and measured people management.

Utilise resources effectively ensuring the planned nurse staffing levels are rostered and all reasonable steps are taken to maintain them for the clinical area over the 24 hour period.

Promote multidisciplinary working, with outcomes aimed at achieving the best interests of patients through consistent service delivery.

Main duties of the job

Assist the Band 7 in maintaining and monitoring the standard and quality of care delivered in the clinical area and respectfully challenge poor practices as appropriate. Escalate quality concerns to the Band 7 and taking immediate actions, as appropriate.

Provide open and honest feedback to the team on standards of nursing care provided to, and experienced by, patients and service and communicate and implement agreed improvement actions and learning in a timely fashion.

Assist in addressing with patient and relative concerns, complaints and incident reports openly and honestly in line with policy, assist in undertaking initial/full investigations and ensuring immediate action plans are initiated as required in order to safely deal with situations arising.

Assist in the investigation of clinical incidents, complaints, DATIX and support any serious incidents using root cause analysis procedures. Ensure action plans and findings are fully applied in a timely manner and recommendations are incorporated into practice.

Develop and maintain good interpersonal relationships with the clinical specialists from across nursing and the wider multi-disciplinary team, VANS, Social workers, PT, OT, PD, Transplant team, working in partnership to meet the patient needs and achieve nationally-agreed standards.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Demonstrate an understanding of the clinical area resource costs and adopt a cost mindful approach to the utilisation of such resources, recognising and taking forward areas for cost reduction.

Manage and ensure the well-being of staff through effective appraisal, roster management recruitment and selection, fair and compassionate staff management, in line with all SBUHB workforce policies, and the supervision of supernumerary staff.

Work and communicate effectively as a member of the junior clinical and nursing leadership team for the organisation, collaborating with the Band 7 and also with Renal Matron to Promote equality and diversity.

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable