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    Customer Assistant - Wilmslow, Cheshire, United Kingdom - Marks and Spencer

    Marks and Spencer
    Marks and Spencer Wilmslow, Cheshire, United Kingdom

    1 week ago

    Default job background
    Part time
    Description

    Summary

    Customer Assistant - Visual Merchandising Stylist - Handforth

    All the details

    Customer Assistant - Visual Merchandising Stylist - Handforth

    M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and seasonal guidelines in accordance with the inter-departmental floor layout. Could this be you?

    This is a Permanent vacancy for a Visual Merchandising Stylist at the Handforth store.
    Contracted to 30.00 hours per week.
    Standard Rate of Pay at 12.00 per hour.
    Work Pattern all Early Morning shifts with 1 Late Night shift per 2 week rota.

    Due to the nature and commitments required of this role, ALL applicants must be AT LEAST 18 years of age.
    Applicants must have experience of working as a Visual Merchandising Stylist, either for M&S or for another retailer.

    Working Pattern:
    Week 1:
    Monday 07:00-15:00
    Tuesday 07:00-15:00
    Wednesday 12:00-20:00
    Friday 07:00-15:00

    Week 2:
    Monday 07:00-15:00
    Tuesday 07:00-15:00
    Friday 07:00-15:00
    Saturday 07:00-15:00

    Job Description:
    Purpose
    Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store.

    Key Accountabilities
    Best In Town execution
    80% of time spent

    • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
    • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
    • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
    • Implementation of large format marketing every launch for all BUs and small format placement in the right area in line with the marketing guidelines
    • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
    • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

    Develop Brilliant People
    20% of time spent

    • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
    • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
    • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

    Academy Visual Merchandisers

    • With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
    • Consistently deliver upper quartile Best in Town standards & VM execution
    • 100% execution of new initiatives

    Key Relationships and Stakeholders

    • Customers
    • Colleagues
    • Store Leadership
    • Wider Visual Teams
    • Regional Manager
    • Visual Lead
    • Visual Support
    • Store and Regional BIG
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