Service Advisor - Toddington, United Kingdom - Clemence Rogers

Clemence Rogers
Clemence Rogers
Verified Company
Toddington, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
An excellent opportunity for an experienced Service Advisor to join a well-established commercial dealership based in Toddington.

You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.


  • Location: Toddington
  • Salary: 25k 29.5k
  • Contract Type: Permanent
  • Closing: 3 February 2023
  • Ref: 902293

As the Customer Service Executive, you will be responsible for:

  • Greeting customers in a friendly, professional, and courteous manner
  • Checking in vehicles, including entering customer and vehicle information on internal software
  • Creating quotations for customer on repairs and works, ensuring the customer is happy
  • Arranging vehicle pick up date, time method and location with the customer
  • Monitoring repair and works status, keeping the customer up to date
  • Explaining and handing over the repair and work details to the workshop team
  • Performing visual inspections of vehicles before and after any works conducted
  • To undertake general administrative duties to ensure the smooth flow of work within the Customer Service and Workshop teams

As the Customer Service Executive, you will have the following:

  • Experience in the automotive sector desirable
  • Experience in a customer contact and customer support position
  • General IT Skills including Microsoft Office Applications
  • Excellent communication and interpersonal skills
  • Enjoy working in a team environment
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