Loyalty Advisor - London, United Kingdom - Vox Network Consultants

    Vox Network Consultants
    Vox Network Consultants London, United Kingdom

    3 weeks ago

    Default job background
    Description
    To resolve disputes with leaseholders and arrange the associated compensation and write-offs. This includes responding to complaints and FOI requests and resolving the associated issues after invoices have been issued.

    To ensure, in collaboration with the Finance Team that estimates, actuals, interim and final accounts are produced in a timely manner.

    Experience working in councils or housing associations
    Experience of resolving disputes with leaseholders and arranging the associated compensation and write-offs

    Experience of working with contract administrators and consultants to ensure that consultation letters and costings are correct and leaseholders are advised appropriately.

    Contract

    Monday to Friday 9am to 5pm (hybrid position)
    PAYE via Umbrella
    Initial 3 to 6 month ongoing contract with the opportunity to extend