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- Support the day-to-day council tax process, including bill processing and actioning payments/queries in a timely manner. Escalating risk where necessary.
- Build and maintain relationships with external stakeholders, such as local councils and universities, ensuring that their needs are met.
- As above, but for internal stakeholders - such as the rest of the accounts payable function, legal team, wider finance etc.
- Work with both internal and external parties to develop and execute a forward-facing council tax strategy.
- Serve as a subject matter expert (SME) for council tax, offering expertise and guidance to support the business.
- Follow Data Protection policies, keeping information confidential and secure, in order to ensure employee, supplier and customer data is protected and handled appropriately in line with legislative requirements.
- Take a positive approach to change within the business, generating and implementing ideas for continuous process improvement for council tax processing.
- Ensuring all procedure documentation is maintained and kept up to date.
- Provide management information to support functional and business decisions.
- Liasing with the wider AP team to ensure timely, accurate and efficient processing and payment of council tax related documents.
- Query management on council tax related queries.
- Clearing of the prepayment log for council tax related items to ensure that nothing is on there at month end.
- Previous experience in an Accounts Payable role.
- Excellent communication, skills both verbal and written.
- A passion for delivering excellent customer service.
- Ability to work at a fast pace with a high level of accuracy.
- Determination and resilience.
- Comfortable working within a changing environment, managing priorities effectively.
- Strong IT skills including Excel.
- Pro-active and able to work on own initiative.
- Experience working effectively as part of a team.
- Experience of working with Oracle.
- Previous experience in council tax matters (in any industry) a bonus.
- Experience working in a customer focused environment and dealing with a variety of different stakeholders.
- An annual bonus so you can share in the company`s success
- 25 days` paid holiday
- Pension - based on how much you save, we`ll contribute 1% more
- Flexible working opportunities
- Shared Parental Leave - 18 weeks full pay
- Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more
Accounts Payable Assistant - Bristol, United Kingdom - Unite Students
Description
The Role
Unite Students has a fantastic opportunity for an Accounts Payable Assistant to join our high-performing Finance team in our Bristol office. You will be responsible for leading an effective and accurate council tax process; covering the processing of bills, engaging with internal and external stakeholders, and helping to develop a forward-facing council tax strategy. This role reports to the Senior Accounts Payable Assistant.
What you`ll be doing
What we`re looking for in you
Essential
Desirable
What You`ll Get in Return