Cyp Administration Clerk - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust
Description
We are looking for an experienced administrator to provide an efficient and effective administrative and office support service to the Trust's School Health Teams.
The main purpose of the role is to work with existing administrators and clinicians to provide administrative and office support to our various Nursing teams including accurate data entry, the retrieval, secure transfer and maintenance of electronic and manual patient records, using multiple systems.
This is a fantastic opportunity to work in a highly motivated service and develop further skills and knowledge within the CYP agenda.
You will be required to use information systems with specific responsibility to ensure a high standard of information recording is maintained.
Answer the telephone, record messages and respond to queries in a timely manner, ensuring effective communication in line with local policies for non-clinical information only.
Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
The post holder shall follow all the policies and procedures of the organisation.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.
We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
We're currently delivering a program of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Provide comprehensive administrative support to teams.Processing and adding incoming patient referrals on to the EMIS systems.
Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
Produce standardised computer generated reports and/or statistical information as requested by line manager.
Type all correspondence relating to the team.
Undertake general office duties, including managing stock levels and being responsible for all necessary ordering of supplies/equipment & IT access for staff/teams.
Transfer relevant information to all health and social care providers as requested by line manager.
Input accurate and timely information required for audit purposes.
Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.
Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.
Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.
Be responsible for the opening and closing of buildings, if required.
Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.
Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
Assist with the training of new clerks within the service.
- The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
- The post holder shall follow all the policies and procedures of the organisation.
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