Neighbourhood Services Officer - London, United Kingdom - Akton Recruitment

Akton Recruitment
Akton Recruitment
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Neighbourhood Services Officer

Akton Recruitment has an Neighbourhood Services Officer vacancy in London

Neighbourhood Services Officer

  • To deliver outstanding services to residents living in council owned/managed properties and embed a culture of a resident first approach

In more specific terms:

  • 1.2 To be the single point of contact for residents with all matters related to tenancy, antisocial behaviour and issues related to communal areas of their estate; to coordinate services involved with resolving enquiries and issues that arise on behalf of residents.
  • 1.3 To provide a joint up service and ensure that other services are part of a coordinated approach, this will include being a representative for tenants/leaseholders when there are concerns with other teams' service standards, such as repairs either within properties or communal.
  • 1.4 To establish a close working relationship with key teams and services, such as caretaking, income, repairs, social services. To provide a whole person approach to resolving matters for residents and ensuring that we are striving to deliver excellent landlord services. Neighbourhood Services Officer
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