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- ole Overview: As the Service/Small Works Manager, you'll play a crucial role in supervising the service team, ensuring excellent customer service, and maintaining client relationships. You'll oversee maintenance contracts and small works projects, ensuring they are completed on time, within budget, and to the highest standards.
- b>Expectations:
- 5+ years of service managerial experience in the security systems industry
- Security knowledge and experience, including Access Control Systems, Video Surveillance, and Intruder Detection
- Highly organized with the ability to multitask and oversee several projects simultaneously
- Strong attention to detail and problem-solving skills
- Proficiency in Microsoft Office and project management software
- b>Key Duties:
- Support the Operations Manager with surveys, planning, and coordinating small works and service contracts
- Managerial duties on both Installation and Maintenance Contracts across our portfolio of clients throughout EMEA
- Liaise and support clients over the phone, via email, and in-person
- Arrange and attend regular meetings with Service Contract Clients
- Perform administrative tasks such as preparing estimates/quotations
- Ensure compliance with industry standards and company policies
- Qualifications:
- 5+ years of service managerial experience in the security systems industry
- Security knowledge and experience, including Access Control Systems, Video Surveillance, and Intruder Detection
- Highly organized with the ability to multitask and oversee several projects simultaneously
- Strong attention to detail and problem-solving skills
- Proficiency in Microsoft Office and project management software
- b>Company Commitments:
- Personal career development
- 25 days annual leave (exc Bank Holiday's)
- Family private healthcare policy
- Company Pension
- Competitive remuneration package
- Company vehicle
- Mobile phone and laptop
- An open and friendly working environment
- 4 Week sabbatical after 10 years of continuous employment
- Continuous team building and progressive support
Service/Small Works Manager - Welwyn Hatfield, Hertfordshire, United Kingdom - SHD Recruitment
Description
Service/Small Works Manager Opportunity in the Security Industry
About Us: SHD Recruitment is excited to announce a fantastic opportunity for a Service/Small Works Manager role with our client, a specialist in the security industry. If you're ready to take the next step in your career and make a significant impact in the industry, we want to hear from you