Senior Business Advisory Manager - London, United Kingdom - Mace

Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.

The project:
Part of our business advisory centre of excellence, the existing strategy team has a proven track record of successfully delivering a wide variety of work with both property and infrastructure clients across the globe. We are seeking candidates with a broad and flexible skillset to complement our current team by offering organisation design and operating model development expertise across a variety of sectors. Our business advisory team offer support to Mace consult across the project and programme delivery lifecycle and the successful candidates will work collaboratively with our clients helping them shape their organisation to achieve their strategic outcomes. At Mace we bring together our expertise in project and programme management, leadership and culture change, definition of operating model and organisational design, to develop bespoke solutions to our clients.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

• You will promote Mace's value of safety first, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
• You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will promote a diverse and inclusive working environment, and understand the importance of the wellbeing of the people in your team.

Client focus - Deliver on our promise:

• You will ensure robust quality systems are in place, and suitably managed in line with service excellence.
• You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.
• You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.
• Determines and arranges project management, technical services and external resources required for the project on an individual and team basis on behalf of client organisation.
• Collaborates with the team/s (client, design team and other consultants, and contractor) and all stakeholders to ensure the successful delivery of the project in line with all expectations communicating strategies to the team.
• Demonstrates Mace's value of safety first, exhibiting visible safety behaviours and using safety moments and Mace's HSW framework.
• Provides subject matter knowledge to support the team(s) from the broader Mace projects and business units to assist in ensuring the best project outcome.
• Procures and manages design and wider consultant team(s) and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc. Actively supports collaboration between all parties.
• Produces design and authorities programme (or works with a planner to produce) to be integrated with procurement and delivery programme.
• Manages the timely and successful delivery to programme from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones and is accountable for the scope of works relating to the project portfolios.
• Delivers the project objectives in line with the project execution plan, leads and manages the project team/s and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
• Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s.
• Oversees project timeframes and budgets, ensuring successful delivery of projects, highlighting any risks, challenges and mitigations.
• Collaborates with relevant stakeholders and ensures robust quality systems are in place and suitably managed and monitored in line with service excellence.
• Leads and records relevant meetings, providing relevant parties with contextual information and analysis.
• Partners with relevant stakeholders and is actively involved in risk management and mitigation treatments.
• Effectively coordinates and communicates with all project stakeholders, ensuring completion of responsibilities/tasks and that appropriate standards and records are documented and maintained.
• Takes ownership of project changes, as and when necessary, tracking project changes and ensuring they are progressed and formalised within the agreed timeframes.
• Responsible for ensuring approved handover documentation is coordinated and provided prior to practical completion.
• Promotes and drives the businesses priorities through construction to production, digital & data and responsible business.
• Actively networks and seeks understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
• Definition of operating model.
• Organisation design.
• Managing multiple complex stakeholders on major programmes.
• Ensuring excellence in client liaison and service, maintaining, and developing a professional relationship with key members within our clients' organisations.
• Providing appropriate skills and support to business development - developing new business opportunities and working to support a range of bid activities.
• In depth knowledge of one or more property and infrastructure sectors (e.g., Aviation, Rail, Roads, Healthcare, Nuclear, Utilities, Energy Transition).

Integrity - Always do the right thing:

• You will manage project budgets and highlight any risks, challenges and mitigations.
• You will support the long-term development of your function or Business Unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

• You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.
• You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.

You'll need to have:

• Strong specialism in the definition of operating model but we are flexible about your professional background.
• Skills to take a lead role on supporting organisations set their vision and expected outcomes and define options for the organisation to set their strategic direction.
• A professional qualification or chartership in relation to these areas and/or post graduate level study. In addition to your technical skills, you may also have contacts across government and in industry.
• Analytical thinking, digitally savvy and keen to grow your career and enjoy the opportunities Mace has to offer.
• Flexibility, be a team player such that you will bring a wealth of other skills across major programme delivery and align with the Mace values and behaviours. We're looking for creative collaborators who generate good ideas as well as exceptional work.
• As part of our business advisory centre of excellence you will be passionate about sharing your knowledge, upskilling colleagues and supporting the development of more junior staff.

You'll also have:

• Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
• Property or infrastructure project management expertise.
• Commercial and financial acumen.
• Experience of leading parts of projects within large, diverse teams.
• Experience of developing and forming relationships with senior stakeholders.
• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
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