Technology Procurement and Asset Analyst - Newcastle upon Tyne, United Kingdom - NHS Counter Fraud Authority

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    Fixed-Term
    Description

    Job summary

    The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

    This role will play a vital part in the IT User Services Support provisioned to NHSCFA colleagues and the wider Health sector.

    You will work closely with IT colleagues and the wider business to ensure the ongoing availability of vital IT systems & services, to enable others to perform their duties efficiently. You will ensure the success of the function via: Managing software/hardware licencing for key systems and applications within the NHSCFA. Using knowledge of key principles of business-level procurement & administration to support the ongoing licencing & procurement needs of the department. Managing technology assets within the organisation to prevent loss and assist in tracking & asset return.

    Potential applicants can contact Craig cummings at for an informal chat if you have any questions regarding the role.

    We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

    Interviews will be held on 16th May 2024.

    Main duties of the job

    Providing general administrative support within the department as necessary.

    You will be involved in the ongoing evolution of key IT Service Management practices through participation in regular meetings and proactive engagement with the wider team and organisation; with a constant focus on enhancing our service provision.

    The NHS Counter Fraud Authority (NHSCFA) is a Special Health Authority responsible all for matters relating to the prevention, detection and investigation of economic crime across the NHS. Aligned to the DHSC Counter Fraud strategy, NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work.

    The post holder will work within the NHSCFA Technology team, providing administrative support, managing software/hardware licencing and procurement services to the department. To support this function, the post holder will have knowledge of the key principles of business-level procurement & administration. They will often liaise with adjacent business functions and third-party suppliers in providing this service, developing existing and building new working relationships with these parties to ensure the organisation's needs are met effectively, efficiently and within budget.

    About us

    We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

    Job description

    Job responsibilities

    Support the Service Desk Manager in ensuring the objectives of the team and the department are met. This will involve producing complex reports relating to licensing/procurement/, providing professional administrative support to the team and being flexible within a changing environment without compromising the standard of work produced.

    Utilising available technologies to produce and optimise work and services to a professional standard.

    Management and administration of procurement, asset and licensing activities for the department.

    Maintaining a good working knowledge of the organisations IT policies, practices and procedures.

    Compiling and reviewing complex license statistics to ensure the organisations conformity is achieved and budgets are adhered to.

    Please see full Job Description and Person Specification

    Person Specification

    Knowledge and Experience

    Essential

  • All areas of NHS Office Administration Accurate collation of detailed, complex & sensitive information/data.
  • Appropriate escalation of queries & information.
  • Using a call management system to action and update requests raised by colleagues and external NHS trusts.
  • Practical application of Microsoft Spreadsheets & Databases.
  • Desirable

  • Demonstrable experience of providing administrative support to senior managers and working in a team often within strict deadlines
  • Specialist Knowledge

    Essential

  • Using NHS E-Procurement systems
  • Raising and tracking purchase orders
  • Managing software/hardware licenses
  • Financial Reporting
  • Accurate data input and reporting
  • Taking accurate minutes in meetings
  • Desirable

  • Knowledge and understanding of relevant legislation / guidance associated with Data Protection Act / GDPR and Freedom of Information Act
  • Knowledge of ISO20000 processes
  • ITIL v3/v4
  • Qualifications

    Essential

  • NVQ Level 2/3 or similar in Business Administration
  • Desirable

  • Recognised professional qualification in area of specialisation