Planner X 3 - London, United Kingdom - MMP Consultancy

MMP Consultancy
MMP Consultancy
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

MMP Consultancy is looking to recruit Planner x 3 to work across a number of responsive maintenance contracts in London.


Responsibilities:


  • Schedule works into diaries for up to 20 operatives daily, ensuring diaries are full and immediate attention is given to allocating work to operatives when they become free.
  • Check the system for emergencies and manage within a timely manner to ensure targets are met
  • Respond to telephone variations by seeking approval from the duty surveyor so operatives may continue on the site through to completion
  • Arrange inspections for supervisors
  • Provide a highquality service to clients on a facetoface basis
  • Working within a team to achieve goals and targets, achieving daily targets of a minimum of 60 allocations each day of new orders

Experience Required for Planner / Customer Service Advisor:

  • Previous experience working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity
  • Excellent communicator with strong organisational skills
  • Proficient IT skills, including use of Microsoft Excel and Word
  • Proven background in a customer servicefocused environment
  • Experience in using database systems (Connect / Northgate / DRS)
  • Constructionrelated knowledge
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