Senior Digital Learning Manager - Greater London - BIOMARIN

Description

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Commercial

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

Job Description

CL&D Operations Contractor (3-Month Contract, Potential Extension)

Department

Commercial Learning & Development

Location: Remote / Hybrid

Duration: 3 months (with potential for extension or full-time conversion)

About the Role

We are seeking an experienced L&D Operations professional to support our Commercial Learning & Development (CL&D) team during a temporary leave of absence. This role is critical to ensuring BioMarin remains fully compliant with all digital training requirements across our global Commercial organization. The contractor will manage day-to-day Learning Management System (LMS) operations, oversee training assignments and completions, maintain accurate, audit-ready training records, while partnering closely with cross-functional teams, including Compliance, Medical and Brand teams.

This is an excellent opportunity for someone with strong LMS expertise, ideally in ComplianceWire, and a solid understanding of pharma regulatory, compliance, and validation requirements across multiple markets, with a primary focus on Europe. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-moving environment where accuracy and compliance are paramount.

Key Responsibilities

Training Operations & Compliance

• Ensure accurate and compliant recordkeeping for all completed commercial training activities.
• Maintain audit-ready documentation aligned with internal SOPs and regulatory expectations (21 CFR Part 11, EMA, GDPR, etc.).
• Monitor training completion and follow up with learners, managers, and regional partners to close outstanding actions.
• Track and manage overdue, upcoming, and recurrent training requirements to ensure 100% compliance.

LMS Administration

• Manage training assignments, curricula updates, and digital learning assets within the LMS (ComplianceWire required; Veeva/other LMS experience a plus).
• Upload, test, validate, and maintain digital learning content to ensure assets function as expected and remain compliant.
• Troubleshoot LMS issues and coordinate with IT, Quality, and vendor support as needed.
• Maintain metadata, version control, and archival processes for digital learning materials.

Compliance & Governance Collaboration

• Work closely with Commercial Compliance to interpret regulations and establish rules around required training for field-based, office-based, and global roles.
• Support training assignment logic for new hires, role changes, and product updates (including label expansions).
• Assist in remediation planning and CAPA-related training activities when required.

Process & Documentation Management

• Maintain SOPs, work instructions, and process documentation related to L&D operations and LMS administration.
• Identify opportunities to streamline workflows, reduce manual work, and enhance operational efficiency.
• Support data pulls, dashboards, and reporting for internal stakeholders, leadership, and auditors.

Qualifications

Required

• 3+ years of experience in L&D Operations, Training Administration, or LMS Management within a pharma/biotech or highly regulated environment.
• Hands-on experience with ComplianceWire (strongly preferred); experience with other validated LMS platforms also acceptable.
• Strong understanding of pharma regulatory and compliance requirements related to training (e.g., 21 CFR Part 11, GDPR, audit trails, validation).
• Exceptional attention to detail and ability to manage multiple priorities with precision.
• Strong communication skills with the ability to follow up professionally with global stakeholders.
• Ability to work independently and maintain strict confidentiality and accuracy.

Preferred

• Experience collaborating with QA/Compliance teams.
• Familiarity with Veeva PromoMats, LMS validation, or digital learning publishing tools.
• Experience in Commercial, Medical, or Field-based learning environments.

What Success Looks Like

• Zero compliance gaps or overdue training risks during the contract period.
• Clean, audit-ready documentation and training records.
• Smooth continuity of operations while the full-time employee is on leave.
• Strong partnership with Compliance, HR, and regional stakeholders.
• Potential long-term fit for ongoing L&D operations support.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.