Client Partner - Bristol, United Kingdom - Kin + Carta Europe

Kin + Carta Europe

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world's most influential companies.

Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we're a proudly inclusive business with trust and human connection at its heart.

People, the planet, and profit matter equally to us which is why we're a certified B Corporation in the United States and Europe.

With additional offices in South America, there is a place for you here wherever you're based.

The Client Partner role in a nutshell:

As a Client Partner on the Kin + Carta team, you will be the senior leader across a £multi-million portfolio of accounts.

You'll develop and nurture our most senior-level key client relationships, you'll lead and motivate our team to deliver fantastic work and you'll be the owner of the longer-term strategic direction, planning and growth of your accounts.

As their trusted advisor, you'll work closely with senior clients providing them with true digital leadership.

You'll inspire client teams in your capacity as their strategic partner and you'll motivate internal teams to develop and consistently over-deliver.

You will be adept at interpreting and adding value to new client briefs, always thinking about the longer-term ambition and objectives of your clients and their business, engaging with a wide range of teams/disciplines to deliver the very best work possible.

You'll build and nurture ongoing relationships with your peers across the Kin + Carta business. Actively seeking out and developing opportunities to bring in our broader specialisms. You possess strategic gravitas and offer considered opinions and recommendations based on your experience whilst being respectful of others. You won't accept the status quo and will challenge and assert where appropriate to ensure the right outcome.

You'll be accountable for the commercials across your account portfolio - working with your Client Services teams, Lead Producers and Programme Managers to ensure account profitability and accurate forecasting.

Totally on top of the finances, you'll be one step ahead of the Finance Director, always tracking performance against annual targets and quickly identifying potential gaps around how you can look to plug them.

You'll own and lead the Account Planning across your client portfolio - building on your in-depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with Practice Leads, and senior stakeholders across the business where appropriate, to develop and implement the strategic vision for your accounts.

A key focus of your role will be on the longer-term development and growth of your accounts.

You'll be tasked with leading on business development opportunities across your account portfolio - developing, owning and presenting plans and proposals that will add more value for our clients and drive additional revenue for our business.

You'll also support on net new business proposals, where appropriate, working closely with the new business team and the practise leads to input into pitches and proposals.

Importantly, you'll be a team player that genuinely cares about what they do and the people they do it with.

What you can expect:

You'll be a senior business leader across multiple projects / clients / agencies - you'll ensure seamless client servicing through consistent delivery of brilliant work.

You'll be a strategic partner for your clients, not only being able to solve your client's problems but being able to identify and articulate the problems they never knew they had.

You'll add real value - always looking to deliver against the longer-term business goals for your clients.

You'll foster strong relationships with senior clients to provide strategic guidance and deliver excellent service - accountable for the strength of the partnership, being responsive and proactive to deliver 'core and more.

You'll lead, develop and own your Account Plans - working closely with Practice Leads/Portfolio Director to ensure an aligned vision and roadmap exists for your accounts which the whole business can get behind and track against.

Be seen as the trusted go-to leader for longer-term direction on your accounts.

You'll Drive account growth - seeking out new opportunities and developing winning proposals to grow your accounts

You'll manage Account Executive and/or Account Manager and/or Senior Account Manager and/or Account Director and/or Senior Account Director level colleagues, where approp