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- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
- Calculate and manage the effective use of workshop resources for the business.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- Plan the distribution of work amongst the team utilising available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards in accordance with brand standards requirements.
- Ensure understanding and adherence to the requirements of manufacturer service requirements and customer satisfaction indicators.
- Maintain and develop own skills and technical knowledge.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Proof of Right to Work in the UK.
- Relevant manufacturer experience.
- Full UK driving licence.
- Smart appearance.
- Competency in numeracy, literacy and IT
Workshop Manager - Northgate, West Sussex, United Kingdom - Harwoods
Description
Benefits:
Basic salary up to £40k
Annual bonus £15k
25 days leave
Company Pension
Job Purpose - Jaguar Land Rover Workshop Manager:
Manage the process of optimising workshop resources to meet agreed departmental budgets.
All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.
Essential
Desirable
Essential