Customer Training Support Advisor - Redhill, Surrey, United Kingdom - AXA

Description

We are currently looking for Customer Service Advisors to come and join our Home and Motor Department within AXA Partners.

AXA are proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities.

Were happy to offer Hybrid working contracts, giving you that extra work life balance.

Our office always has something on to engage our employees, from Summer BBQs, Charity Days and even Christmas Activities to keep it a fun filled office.

As a Customer Services Advisor, you'll be providing support in relation to our Home and Motor customers and clients in the UK.

You will ensure that customer expectations are met and exceeded on every call and provide the highest level of customer service at all times.

Working Hours - Our Customer Service Advisors work on a rotating shift pattern, 35 hours per week between 7am
9pm over 5 days which will include Saturdays, Sundays, and bank holidays.
21,870 + shift allowance.
Induction & Training
5 weeks fully comprehensive training for this role. Willingness to respond appropriately at times of service pressure. Data Protection Deployment of cases to appropriate and approved suppliers

Here at AXA Partners, we love to give our employees the best opportunities to thrive and grow in their career with us.

All of our employees will be given the chance to move around our Home, Motor and Travel departments, building their knowledge and skills.

Once trained across all 3 departments, youll receive a £2k bonus
You dont need to have any previous experience to do this role as full training is provided.

The most important attribute we look for is the ability to deliver strong customer service with empathy, patience and understanding the customers situation and needs, while being aware of the impact your support has on them.