Account Manager - London, United Kingdom - UST

Description

Job Description

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at

You Are:

As an Account Manager at UST, you will play a key role in developing and maintaining relationships with our clients. You will be responsible for understanding their business needs, promoting our technology solutions, and ensuring overall client satisfaction. The successful candidate will have a strong background in IT technology sales, excellent communication skills, and a proactive approach to driving business growth.

This position will report into Senior Director at UST.

The Opportunity :

· Client Engagement:

• Act as the primary point of contact for clients, ensuring clear communication and understanding of project requirements.
• Collaborate with clients to define project scope, objectives, and deliverables.

· Project + Resource + Risk Management:

• Oversee the end-to-end project delivery lifecycle, from initiation to closure.
• Develop project plans, timelines, and resource allocation in collaboration with project teams.
• Identify and mitigate project risks, proactively addressing challenges to keep projects on track.
• Efficiently allocate resources, both internal and external, to meet project objectives.

Account Planning:

• Develop strategic account plans with the client partner to maximize revenue and growth opportunities.
• Collaborate with cross-functional teams to ensure successful delivery of solutions.

· Market Analysis:

• Stay informed about industry trends, competitor activities, and market developments.
• Provide feedback to the leadership team on market insights and potential opportunities.

· Contract Negotiation:

• Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
• Work closely with legal and finance teams to finalize agreements.

What you need :

• Minimum 13 years of experience in IT technology sales or account management.
• Proven track record in IT technology sales, with an experience in divestiture, M&A.
• Industry background in Financial Services, preferably employee benefits (US) or pensions (UK)
• Specialises in being on-the-ground point of contact for the client
• Excellent communication and presentation skills.
• Strong negotiation and contract management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of the London market and existing industry connections are a plus.
• She/He will be expected to work out of client office in Bank.

What we believe :

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.