Weekend Receptionist - London, United Kingdom - Springdene Care Homes Group

Tom O´Connor

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Description

About us
Springdene Care Homes Group is a medium business in HEALTH_CARE_MEDICAL in London. We are professional and agile.


Our work environment includes:

  • Modern office setting
  • Onthejob training
  • Safe work environment


Focusing on customer satisfaction is what sets us apart from the competition, and the weekend Receptionist is an essential part of our welcoming team.

We're looking for someone who works well with others, has a strong commitment to customer service and has strong communication skills.

A weekend Receptionist at our firm will be responsible for answering phones, using company policies to solve customer issues, and directing calls to the managerial team when necessary.

The right individual will have a passion for hospitality and enjoy a flexible schedule as well as a comprehensive benefits package.


Responsibilities:


  • Answer the phone and greet incoming callers.
  • Answer questions and direct callers to the appropriate department.
  • Be available to answer questions.
  • Provide support to both customers and other staff members.
  • Deal with disgruntled customers.
  • Calculate basic sums of money.
  • Use a word processor.

Job Type:
Part-time

Part-time hours: 8 per week


Salary:
£11.95 per hour


Benefits:


  • Company pension
  • Referral programme
  • Sick pay
  • Wellness programme

Schedule:

  • Every weekend

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • It is our company policy that we must have 2 covid vaccines and the booster, please can you confirm that you have had these vaccines.
  • Do you have experience using a busy switchboard?
  • Have you worked in a care home with vulnerable adults before?

Experience:

- receptionist: 1 year (preferred)


Work Location:
One location

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