Senior Field Coordinator - Wilmslow, Cheshire, United Kingdom - 2M Employment Solutions Limited

Description

Permanent Full-time (Hybrid role)
Responsible for managing scheduling of large field service team.
A great role for someone with salesforce or diary management experience looking to progress into a more senior role.
Daily scheduling of field service appointments across multiple service territories
, Develop, test and refine scheduling recipes to optimise team performance.
, Be the field service subject matter expert and share knowledge with relevant colleagues.
, Maintaining data quality, manage data cleanse to ensure best chance of success
, Consult with field service agents, team managers and field team to identify opportunities for improvements to scheduling policies and/or scheduling methodology.
, Continuous improvement - On-going analysis of performance, identify opportunities for improvements for implementation.
, Regular updates and reporting to senior management with a focus on improvement.
, Create and maintain Salesforce dashboards and reports to track key performance indicators (KPIs) and provide actionable insights
, Excellent written and verbal English
, Experience with the Salesforce platform is highly desirable
, Intermediate to advanced Microsoft Office skills to include Excel and PowerPoint
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