Part Time Administrator - Hertford, United Kingdom - Mane Contract Services Limited
Description
Job Title:
Part-Time Administrator
Job Type:
Contract
Location:
Hertford
Duration:
Ongoing
Hourly Rate:
£13.46 per hour PAYE
Part-Time Administrator required for an engineering & manufacturing company based in Hertford.
This position is a multi-functional role covering all activities relating to UK administration covering Sales and Service, enabling each team member to support each other at busy times and during periods of absence.
- Respond to requests with product information, letters, literature, tender documents, estimates, quotations, sale and service orders and invoices etc. as appropriate.
- Processing orders, monitoring progress from start to finish covering booking in, scheduling, arranging deliveries (via courier or logistics companies) and invoicing.
- Processing Service worksheets, RGA's, credits and rentals.
- Chase customers for repair purchase orders, contract renewals and return of Loan equipment.
- To use and keep up to date the ERP and CRM system for tracking customer activity, QMS Cases, tenders, service contracts and rentals.
- Review and update reports and spread sheets.
- Proficient in the use of Microsoft Word, Excel and Outlook, experience with MFG Pro will be a bonus but otherwise training will be provided.
- Clear, confident and concise telephone manner, with a patient, friendly and supportive attitude.
- Must be an excellent communicator both verbal and written with good level of general education
- Good keyboard skills: accuracy and presentation equally important to speed
- Numeric skills compatible with compiling contract/sales quotations, order processing and invoicing activities accurately.
- Good organisational skills including prioritising workload and using own initiative with the ability to retain information due to the variety of tasks required of this role.
- Product awareness the ability and interest to recognise key product and common accessories.
- Must have good record keeping, attention to detail and accuracy
- Administration experience within a customer sales and service environment
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