Part Time Administrator - Hertford, United Kingdom - Mane Contract Services Limited

Tom O´Connor

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Tom O´Connor

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Part time
Description

Job Title:
Part-Time Administrator


Job Type:
Contract


Location:
Hertford


Duration:
Ongoing


Hourly Rate:
£13.46 per hour PAYE

Part-Time Administrator required for an engineering & manufacturing company based in Hertford.


This position is a multi-functional role covering all activities relating to UK administration covering Sales and Service, enabling each team member to support each other at busy times and during periods of absence.


  • Respond to requests with product information, letters, literature, tender documents, estimates, quotations, sale and service orders and invoices etc. as appropriate.
  • Processing orders, monitoring progress from start to finish covering booking in, scheduling, arranging deliveries (via courier or logistics companies) and invoicing.
  • Processing Service worksheets, RGA's, credits and rentals.
  • Chase customers for repair purchase orders, contract renewals and return of Loan equipment.
  • To use and keep up to date the ERP and CRM system for tracking customer activity, QMS Cases, tenders, service contracts and rentals.
  • Review and update reports and spread sheets.
  • Proficient in the use of Microsoft Word, Excel and Outlook, experience with MFG Pro will be a bonus but otherwise training will be provided.
  • Clear, confident and concise telephone manner, with a patient, friendly and supportive attitude.
  • Must be an excellent communicator both verbal and written with good level of general education
  • Good keyboard skills: accuracy and presentation equally important to speed
  • Numeric skills compatible with compiling contract/sales quotations, order processing and invoicing activities accurately.
  • Good organisational skills including prioritising workload and using own initiative with the ability to retain information due to the variety of tasks required of this role.
  • Product awareness the ability and interest to recognise key product and common accessories.
  • Must have good record keeping, attention to detail and accuracy
  • Administration experience within a customer sales and service environment

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