Senior Analyst - City of London, Greater London, United Kingdom - The Independent

    The Independent
    The Independent City of London, Greater London, United Kingdom

    Found in: Jooble UK O L C2 - 2 weeks ago

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    Description

    Senior Analyst e-Commerce

    Reports to: Senior Commercial & Trading Performance Manager

    About us

    Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

    The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future.

    The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact 'tabloid' format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing.

    Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other reader revenues, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over.

    We have an international editorial team with our main offices in London and New York.

    Job purpose

    The purpose of the role is to work closely with the eCommerce team to provide accurate and up-to-date reporting and analysis of all eCommerce activities, together with insights and recommendations for revenue improvements, strategic growth and efficiencies.

    About you

    • An accomplished data analyst with proven experience in e-Commerce.
    • Interested in working in the media
    • Excellent interpersonal and communication skills when dealing with internal stakeholders.
    • Requirement to be self-motivated, highly organised and able to work to demanding deadlines.
    • A willingness to continuously improve, being adaptable and agile to align working methods with the needs of the business.
    The Team

    The Independent Data & Marketing department provides a centralised service to the business in areas that include analytics, engineering and data architecture, commercial data, subscriptions and CRM strategy, registrations, customer success, design and privacy compliance.

    One section of the data department is focused on supporting the growth in reader revenues through subscriptions, donations and eCommerce. This role will sit in the Reader Revenues team to support the growth of our expanding eCommerce arm.

    Diversity, Equity and Inclusion
    • We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that's more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone.
    • We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here.
    The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

    Key responsibilities and accountabilities
    • Deliver reports and analysis on the performance of content, products, revenue and commission across all of the eCommerce verticals.
    • Utilise knowledge of the sector to provide tactical and strategic direction and support where necessary
    • Work with the eCommerce team during any new business development pitches to ensure that data provision is at the forefront of discussions and negotiations.
    • Work with the eCommerce team during the onboarding processes of external partners to ensure they are providing the relevant information for reporting and analysis.
    • Manage and develop a direct report (Data Analyst).
    • Support a variety of eCommerce stakeholders, from junior journalists to the ceo, together with other areas of the business as and when required, for example the Marketing & CRM team, Commercial Data, Finance and Editorial.
    • Assist the content planning and assessment process by providing editorial insight for areas of the site with an eCommerce offering.
    • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Python, SQL and GCP big data technologies.
    • Utilise our BI tool Domo to provide the business with a comprehensive set of dashboards around eCommerce. Liaise with senior stakeholders to agree KPIs.
    • Work closely with the Data Engineering team to ensure the quality and integrity of the eCommerce datasets.
    • Handle all data securely and responsibly, observing the Data Protection Act and Company Code of Conduct.
    Skills

    Essential
    • +3 years proven experience in analytics, strategy or business development in the eCommerce sector.
    • Educated to degree level or have at least 3 years relevant analytical/trading & performance experience.
    · Proficient using Excel / Google Sheets and PowerPoint/Google Slides.
    • Experience of BI tools such as Looker, Power BY, Tableau or Domo.
    • Strong communication skills, both written and verbal.
    • Strong attention to detail.
    • Excellent problem-solving skills.
    • Curiosity and a questioning nature.
    Desirable
    • The ability to work on multiple projects and manage conflicting demands.
    • An understanding of business applications of data.
    • Experience with Google Analytics / Adobe Analytics.
    • Experience with SQL.
    • Experience in CRO (Conversion Rate Optimisation).
    • Experience of managing a junior analyst.
    Our values – you will deliver across all our values.

    Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do.

    Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence.

    Independent: Nobody tells us what to think; we make up our own minds and aren't afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.