Transport Planner - Leeds, United Kingdom - Forge recycling
1 week ago
Description
General Scope
Working in the Operations Team and reporting to the Operations Manager.
You will be responsible for providing support within a busy and dynamic Operations environment with a particular focus on the Skip/RORO department.
Key Tasks and Responsibilities
- Deal and resolve with customer issues.
- You will have a clear, concise and professional telephone manner.
- Quoting prices for services as and when required.
- Take detailed calls for Skip & RORO customers; to include bookings.
- Entering and managing accurate details on to a bespoke customer database.
- Working closely with the wider Forge Team to help resolve an escalating issues.
- Managing general operational issues and office administration.
- Planning and routing work
- Briefing and debriefing drivers during the course of the day
- Ensure that all health and safety policies are compiled to.
- A confident and professional telephone manner with excellent communication and organisational skills
- A team player with the willingness to go the 'extra mile'
- Enthusiastic and hardworking.
- High levels of selfmotivation and the ability to multitask.
- Excellent planning skills and a good working knowledge of the local surrounding areas.
Experience:
- Transport or Operations experience preferred ubt not essential
Knowledge, Skills and Abilities:
- A good understanding of MS Office and administration skills, with good data inputting skills.
- A confident telephone manner and excellent relationship building skills.
- Other duties as requested.
Shift Pattern:
- Monday
- Friday (8am5pm)
- 1 in 4 Saturday (8am12pm)
Job Types:
Permanent, Full-time
Salary:
£18,000.00-£20,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Onsite parking
- Referral programme
- Sick pay
Schedule:
- Monday
Supplemental pay types:
- Performance bonus
Experience:
- Transport: 1 year (preferred)
Work Location:
One location
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