Patient Pathway Co-ordinator - Basildon, United Kingdom - Mid and South Essex NHS Foundation Trust
Description
We are looking for a Patient Pathway Co-Ordinator to join our busy Dermatology department at Basildon Hospital on a part time basis.
You will ensure the effective management of outpatient waiting times, ensuring services are delivered efficiently and effectively, meeting the Outpatient waiting time targets including 18 week RTT targets and ensure staff provide high quality customer service to all our patients and visitors.
You role will be to ensure timely appointments for patients who are on medication and making amendments to appointment slot types and converting clinics to cope with the increased demand of Dermatology referrals.
You role will involve planning, developing, coordinating and implementing solutions to improve waiting times, clear backlogs, review patient pathways and reduce Hospital cancellations and DNA rates, developing and preparing accurate reports to enable forward planning.
Closely monitor the Cancer and 18 Week and validate weekly reports, ensure appointments for patients on 31/62 day pathways are booked within guidelines and esure Fast Track capacity is available working towards a 7 day booking target.
You will organise additional capacity as required using meticulous planning to ensure that all elements of service provision are considered and organised to enable capacity to be maximised.
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people.
Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population.
We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be.
As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
The Dermatology Outpatients is a friendly, supportive and inclusive team and would like to hear from you.Please see the attached JD for any further details.
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