Benefits Assessment Officer - Lewisham, United Kingdom - Fox Morris Group

Fox Morris Group
Fox Morris Group
Verified Company
Lewisham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

HYBRID WORKING
Fox Morris are working with Lewisham Council in relations to finding a Benefits Assessment Officer to start work ASAP


Responsibilities

  • Ensure benefit claims are processed efficiently and effectively and in accordance with regulations and agreed procedures including awards of discretionary housing payments.
  • Deal with enquiries promptly in writing, by telephone call or online.
  • Provide effective advice including budgetary support to customers to ensure awareness of welfare reform and prevention of homelessness.
  • Maintain spreadsheets and databases and prepare statistics as required.
  • Ensure overpayments are correctly identified and classified for subsidy purposes and action is taken in accordance with agreed procedures.
  • Respond to enquiries from all external bodies including Lewisham Homes, DWP, Housing Needs and Housing Associations.
  • Process system output and reports as required.
  • Prepare casework for The Appeals Service.
  • Maintain a working knowledge of all relevant legislation, procedures and technology and welfare support provision including employment schemes and training opportunities.
  • Represent the council at court or The Appeals Service as necessary.
  • Adhere to and promote the council's core values.
  • Promote and implement the council's Equal Opportunities Policies.
  • Take positive action to promote the take up of benefits where appropriate and help to participate in outreach work eg customer surgeries.
  • Liaise with all sections of the Customer Services Directorate and other relevant departments of the council. Have contact with elected Members as required.
  • Have an understanding of and commitment to the council's Health and Safety Policy and promote and implement the Council's Equalities and Diversity Policies.
  • Ensure all necessary action is taken to deliver and administer services efficiently and effectively.
  • Carry out other duties as required within the scope of the post.
  • On occasion work in other areas of the Division as required.
You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.


Benefits of working with Fox Morris Group
Referral Benefit Scheme.

  • Free compliance (DBS, training etc.)
  • Single point of contact consultant.
  • 24h support.
  • Regular communication updates.


If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.


Job Type:
Temporary contract

Contract length: 6 months


Salary:
£20.59-£26.00 per hour


Experience:


  • Benefits/
Revenues Officer: 1 year (required)

  • Enterprise/Academy: 1 year (required)
  • Borough Of/Councils/Council/
Local Authority: 1 year (required)


Work Location:
In person
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